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About / FAQs
We are unable to respond to direct requests for help. We identify refugees in need in the locations where we work and rarely act on third-party or self-referrals. If you need help in your asylum country, please check country-specific information here and contact your local UNHCR office or NGOs. For refugees or their relatives in the U.S., please contact the agency that originally sponsored the case. We’re unable to respond to inquiries about these cases.
No, our resettlement work focuses on helping refugees abroad, not in the U.S. Our Boston office is our headquarters, and we do not offer client services there. Other agencies specialize in helping refugees who have already arrived in the U.S.
For assistance in other states, please refer to this interactive map provided by the Office of Refugee Resettlement within the Department of Health and Human Services: State Programs Annual Overvie or visit
Please refer to this information provided by the U.S. Department of State: Admissions Index
Please refer to our Careers section for more information about volunteer, internship, and job opportunities at RefugePoint. We only accept applications for positions listed on our website (U.S. and international positions).
Internship and volunteer opportunities are infrequent with RefugePoint; please feel free to reach out to the below organizations to inquire about their opportunities:
Volunteer Opportunities – Greater Boston:
We regret that we typically do not have the capacity to grant informational interviews.
Please send a request by email to info at refugepoint dot org, detailing the event. While we are not able to fulfill all requests, we would be happy to hear from you and will consider each opportunity.
At the present time we do not have sufficient capacity to respond to such requests. If you have specific questions, you may email us at info at refugepoint dot org and we will do our best to respond.
All inquiries related to our Nairobi office are managed from our U.S. office. If you do not find the answer to your question on our website, please send your inquiry to info at refugepoint dot org and we will direct it to the appropriate staff member. We do not publicly share the physical address of our Nairobi office.
For media inquiries, please email: communications@refugepoint.org
Please refer to our Careers section for more information about volunteer, internship, or job opportunities at RefugePoint. Additionally, we can always use advocates to help raise awareness about the plight of refugees worldwide and our work. Here are ways you can help:
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We gratefully accept monetary, stock, and crypto donations online at refugepoint.org/give
Regretfully, we are unable to accept in-kind donations.
Click here for more ways to give or email our development team: giving@refugepoint.org
Thank you for your concern for refugees and your interest in our work!
Beyond what is available on our website, we regret that we do not have the capacity to provide additional information or interviews.
While we pass funds through to partners for specific services, we are unable to entertain unsolicited grant proposals.
Your gift will be used to deliver lasting solutions for refugees around the world, and help them rebuild their lives in safety.
