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History

RefugePoint was founded in 2005 to fill a gap in refugee response. Initially, RefugePoint provided life-saving care to HIV+ refugees in Nairobi, Kenya. The organization grew quickly, adding a range of services to support refugee with the most urgent needs. Over time, RefugePoint developed a unique, full-service response model for assisting urban refugees and facilitating their self-reliance.

Simultaneously, the organization saw that tens of thousands of resettlement slots in the U.S. were going unused each year and built a unique resettlement program that now partners with the UN Refugee Agency in countries across the globe.

RefugePoint played a critical role to ensure that refugees facing extreme vulnerabilities could access resettlement and relocate to safety, with the aim of transforming the resettlement system. Since then, RefugePoint has built innovative opportunities in Africa and around the world to advance lasting solutions for refugees.

Key Milestones


Here’s a look back at some of our key accomplishments since 2005.

2005

Mapendo

RefugePoint was founded to help resettle and provide life-saving medical care to a group of HIV+ refugees. Later that year, we launched the Urban Refugee Protection Program to address the holistic needs of at-risk refugees. The program now provides support to 1,500 of Nairobi’s most vulnerable refugees and Kenyans annually.

2008

family gathering

In 2005, we made our first referral for resettlement, and in 2008 we began partnering with UNHCR to help more at-risk refugees access resettlement.

2009

UNHCR-NGO Toolkit

We worked with UNHCR to train over 20 non-governmental organizations (NGOs) across Africa on identifying refugees for resettlement. We later co-created a resettlement toolkit with UNHCR and partner NGOs to use globally.

2011

woman meeting with Ethiopian child

We conducted our first child protection mission. Following its success to protect and help resettle unaccompanied children, we sent a team of Child Protection Experts to a number of locations to fill significant gaps, reach more children in need, and train others to do this work.

2011

refuge point presentation

We began a program to recruit and hire refugee community health workers in Nairobi to serve people in their communities. These staff are best placed to discuss sensitive health issues and explain how to access local services.

2013

Fredric and Dalia

We launched a livelihoods program to help urban refugees in Nairobi to achieve a higher level of self-reliance, and a better quality of life. We provide business training, grants, and other support to help refugees start or build small businesses.

2014

We began guiding clients through our self-reliance runway model, assessing a client’s unique and individual needs along their journey to self-reliance.

2016

three men at a conference

In order to better influence global policy and practice, we established a permanent presence in Geneva, Switzerland, where we can amplify our voice in high-level policy conversations and share field-based knowledge and best practices with global partners.

2017

World Map stat

Through our global partnership with UNHCR, we expanded our work beyond Africa to Malaysia, and later to Iraq, Turkey and Lebanon to enable refugees to safely relocate to more than a dozen countries around the world where they can rebuild their lives.

2018

people with luggage

We worked with UNHCR to build what became the largest resettlement program in the world to evacuate unaccompanied minors and other refugees from dangerous detention centers in Libya, and find other refugees threatened by traffickers in Africa, and resettle them to countries in the European Union and North America.

2018

Mercy Corps group photo

In partnership with the Women’s Refugee Commission, we launched the Refugee Self-Reliance Initiative (RSRI) in order to expand self-reliance opportunities for refugees and build a global network of organizations, foundations, governments, and other partners focused on refugee self-reliance.

2018

group photo in front of crops

Together with Canadian partners, we launched the Economic Mobility Pathways Project, which aims to help qualified refugees in Kenya and the Middle East access immigration to Canada through work-based visas.

2019

two people hugging

In collaboration with UNHCR and the International Refugee Assistance Project, we launched the Family Reunification Pilot Project, to help reunite unaccompanied and separated children with their family members in safe third countries.

2020

Self-Reliance Index Version 2.0

As part of the Self Reliance Initiative and in collaboration with 25+ partnering NGOs, we launched the Self-Reliance Index (SRI), the first-ever global tool to measure the progress of a refugee household on its path to self-reliance.

2020

Joy Play

As of November 2020, we had helped 87,503 refugees to access pathways to relocate to safety.

2021

Bahati at work in Canada

The first economic mobility candidates relocated to Canada through the Economic Mobility Pathways Project. RefugePoint partnered with UNHCR, Talent Beyond Boundaries, and the Canadian government to expand access to labor mobility, a new pathway to safety for refugees.

2021

speaker addressing a group at a meeting

We deepened our direct engagement and support of community-based organizations (CBOs) serving refugees in Nairobi, Kenya. Recognizing the critical role that these organizations play as first responders in the community, we listened to, supported, and partnered with a group of refugee-led CBOs.

2022

child getting help with their clothing

Following the Taliban takeover in Afghanistan, RefugePoint was among the founding partners for the Sponsor Circle Program for Afghans. The program allowed communities in the U.S. to welcome displaced Afghans by pairing refugee families with groups of Americans who committed to receiving them and received training to do so.

2022

group meeting

The RefugePoint Deployment Program grew both in size and geographic reach in 2022. We started the year with Experts working in 21 countries worldwide and ended with Experts working in 37 countries. In September, as part of this upscaling, we launched a Pilot Traineeship Program in collaboration with UNHCR to deploy experts in refugee resettlement around the world.

2023

Refuge Point speaker

Family unity is a fundamental human right. In 2023, RefugePoint announced the launch of its Family Reunification Initiative, which is leading a global effort to help reunite 1 million separated refugees with their families over the next five years.

2024

RefugePoint began supporting individuals to access lasting solutions in several countries we had not previously operated in, particularly in Latin America. Our new staff in Colombia supported 2,376 people during the quarter, most of whom had fled Venezuela.

2024

RefugePoint staff led conversations at two of the most significant conferences in our field. The annual Consultations on Resettlement and Complementary Pathways brought together NGOs, UNHCR, States, and other actors working on resettlement, family reunification, labor mobility, and more. At the event, RefugePoint was one of three speakers in a plenary session on follow-up from the Global Refugee Forum. We used the opportunity to highlight the important role that refugee-led organizations can play as the foundation of support systems for many pathways to safety.

Guiding Values

RefugePoint prioritizes six core values that are critical components of our strategy. We are:

Refugee-Centered
Anti-Racist & Anti-Colonial
Equity-Focused
Trauma-Informed
Evidence-Informed
Collaborative
Tobin Jones Refugee-Centered

RefugePoint recognizes the importance of and is deeply committed to creating space for and elevating refugee voices and leadership within the organization and the broader humanitarian community. RefugePoint partners with refugees to achieve their aims and is committed to ensuring that refugees are an integral part of our program design, implementation, and monitoring, as well as our overall agency governance.

Nyabiheke Refugee Camp, Rwanda. Anti-Racist & Anti-Colonial

Recognizing that racism, colonialism, and global white supremacy have caused many of the inequities driving the world’s refugee situations, RefugePoint aims to strengthen the pursuit of our vision, mission, and values by integrating anti-racist and anti-colonial principles in all that we do. This includes our internal policies and systems as well as our programs and our choice of partnerships, to ensure we are building a community of stakeholders who embrace these same values.

Nyabiheke Camp Equity-Focused

Recognizing that refugees with extreme vulnerabilities are often particularly disadvantaged in their access to resources, RefugePoint aims to strengthen equity in the humanitarian sector through our work delivering services, sharing resources, capacity, and learning, and influencing policies and systems. We believe that those caught in systems that disadvantage them deserve equal access to services and solutions.

Our Approach Support Group Trauma-Informed

Recognizing that mental health is an integral part of refugee response programming, RefugePoint strives to integrate a trauma-informed approach into our programs and offer mental health and psychosocial support (MHPSS) services to clients and staff. Our front-line staff are trained on psychological first aid and trauma-informed communication, better equipping them to avoid re-traumatizing clients, provide support to clients in emotional distress, and meet their own self-care needs.

Perform SRI Assessment Evidence-Informed

Recognizing that knowledge is personal, context-driven, and evolving, RefugePoint uses an evidence-informed approach that integrates expertise from both staff and clients alongside evidence from research, reporting, monitoring and evaluation, and other sources. We aim to capitalize on that evidence and knowledge through routine and rigorous review of programs, policies, and systems to ensure continuous adaptation and improvement.

Nyabiheke Camp Collaborative

Recognizing that the urgency and magnitude of humanitarian need requires shared responsibility and collective action among many stakeholders, RefugePoint is committed to taking a collaborative approach in our work. We seek opportunities to share mutual learning and strengthen the capacity of local and global partners, to find solidarities with displaced and host communities, and to accelerate impact through engaging in, building, and leading networks and consortia.

We’re hiring!

A career with RefugePoint offers the opportunity to be part of a diverse and collaborative team that shares a passion for creating a better future for refugees around the world.

Our Team

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